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A calm first call
A parent can ask before they tap, reply, pay or panic.
Melbourne family tech support
Tech help for your parents. Peace of mind for you.
ParentShield gives older parents one patient person to call when technology is confusing or something feels suspicious—so you do not have to carry every worry alone.
Patient, practical support for Melbourne families.
Your ParentShield check-in
“Does this message look safe?”
Scan safety
Arrange home visits
Call for calm guidance
Keep devices on track
Safety first. Always.
The ParentShield promise
We protect what matters most.
Patient guidance
Jargon-free help that respects independence.
Private by design
We never handle money or ask for banking passwords.
Safer decisions
A steady second opinion before a stressful click.
A trusted guide, not another help desk
Support for everyday technology—and the moments that feel urgent.
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Clear next steps
We explain the safest option in plain language, without taking control.
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Family peace of mind
Adult children know Mum or Dad has a patient, trusted contact.
Local help. Real people. Right here in Melbourne.
What we can do together
From suspicious texts and unfamiliar apps to Wi-Fi, printers and video calls, ParentShield makes technology feel manageable again.
- Check a suspicious email, text or phone call
- Set up safer passwords, updates, backups and privacy settings
- Make phones, tablets, printers and video calls work more simply
Begin with a safety setup
A reassuring first step for your family.
Care that grows with your family
Ongoing support options, coming next.
Start with the Founding ParentShield Safety Setup today. These family care plans show what ongoing support can look like.
Family Support
$39/month
A dependable first call for suspicious messages and everyday tech questions.
Home & Family
$69/month
Ongoing support with regular in-home technology and safety check-ups.
Household
$89/month
Steady, patient help for two adults in the same home.
A safer next step
Give Mum or Dad someone patient to call.
Book the $99 Founding ParentShield Safety Setup for an in-home technology check-up and 30 days of phone support.